Lisa Kiely

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The Art of Travel Resilience: My Wallet’s Vanishing Act, Mexico’s Unique Recovery Process, and Tips for Staying Safe and Prepared

A Beautiful Day Turns Adventurous

Sunday, October 20, 2024, started perfectly in San Miguel de Allende. I set out for a stroll through the charming streets, soaking in the colors and warmth of the day. The morning’s highlights included a Tibetan Monk Ceremony at the Botanical Gardens, where the air felt thick with peace and beauty. Later, I enjoyed coffee with a friend, and then lunch with another, leaving me inspired by good company and food.

But things took a turn. After lunch, I put my trusty red leather wallet into my black City Market tote, along with some groceries and my crossbody bag (where my wallet usually lives). I walked about fifteen minutes to pick up flowers and realized, mid-bouquet, that my wallet was missing. I hadn’t bumped into anyone or felt anyone in my space, yet—poof! Gone. The first clue came as a text notification from my credit card. Someone was racking up charges at multiple shops, just half a block from where I’d had lunch! This was no random pickpocketing; it was an operation. Like a game of Operation, they had removed my wallet from my bag with surgeon-like precision, without disturbing a single item in the tote.

Reaching Out to the Community

My next move was to reach out on local Facebook groups and the CIVIL list, an organized neighborhood email group. The response was heartwarming, and even humorous at times. Offers of help, including a generous offer of 5,000 pesos, poured in from locals and expats alike, alongside shared stories of similar experiences and practical tips for avoiding theft. A local woman, a native Spanish speaker married to an American, reached out via WhatsApp and suggested I contact the local radio station. She explained this wasn’t a one-off act but part of a well-organized effort: stolen wallets were split up, with cash, cards, IDs, and other items redistributed quickly to make purchases or sold off.

What I learned was a fascinating and somewhat surreal local custom: if you report lost items on the radio, people associated with the thieves (who listen to the station) might anonymously return your belongings in exchange for a reward. I went down to the station, hoping for the best and kicking off the process.

Navigating the Aftermath

In the meantime, I started digging into what it would take to replace my passport and temporary Mexican residency card. Here’s what I learned, along with tips on how to navigate a situation like this in Mexico—or anywhere else, really:

1. Take Action Right Away

  • Report to the Bank: As soon as I saw the fraud alert, I called my credit card company to cancel the card and flag the charges.

  • Use Local Resources: In Mexico, the radio station plays an unusual but effective role in lost item recovery. If something similar happens to you, local community platforms can be helpful—reach out on Facebook, WhatsApp groups, or local forums.

2. Replace Key Documents

  • Passport: I got in touch with my U.S. District Representatives office, they helped coordinate an appointment at the U.S. Consulate in San Miguel. They even arranged for my passport to be sent from Mexico City to San Miguel via a special waybill. Typically, though, the consulate’s appointments in SMA are backed up with a waiting list 4 weeks long to be seen and then 6-8 weeks before your passport is delivered. Mexico City offers a same day expidited passport.

  • Temporary Mexican Residency Card: Unfortunately, for residency cards, a police report is required. I initially called the police the day my wallet was taken, but they recommended against filing a report at the time. Now I know better! I’ve since hired a Spanish-speaking advocate to help me handle this at the station, an invaluable support.

3. Prepare for Financial Recovery

  • Credit Cards: If possible, travel with a second card and leave it in your hotel safe or another secure location. In my case, I had a credit and debit card, along with my Drivers license in my phone. I’m glad I didn’t have to rely on my credit card company’s immediate response.

  • Cash and Emergency Funds: Many travelers recommend keeping an emergency stash of cash in a secure spot (perhaps even with a friend) to cover essentials like transportation or meals while things get sorted out.

Reflecting on the Experience

People have asked if this has changed how I feel about San Miguel, or Mexico in general, but my answer is a firm no. While this could have happened anywhere, I feel lucky to have gone through it here, where the sense of community and willingness to help were so evident. What’s more, I feel even more prepared for future adventures—only now, I’ll carry just the essentials in a secure bag, leave my original passport back in my room, carry a copy of the original and keep my crossbody bag close and zipped.

Travel Tips for a Smooth Recovery Process

  1. Be Discreet with Valuables: Use a bag with zippers, and keep it in front of you or wear it across your body.

  2. Carry Backup Documents: Take a photo or photocopy of your passport, ID, and any important cards before traveling.

  3. Limit Wallet Contents: Only take out what you need, keeping non-essential documents safe at your accommodations.

  4. Stay Calm and Positive: Despite the inconvenience, remember that most items are replaceable, and often a little humor goes a long way.

Takeaways from My Adventure

When traveling, there are bound to be unexpected twists and turns. In the end, this experience was a gentle nudge to stay mindful of my belongings, lean into the kindness of strangers, and find joy in the way communities rally together. Remember, even the best-planned adventures might lead you somewhere surprising—and that’s all part of the thrill.

Reach out to me at lisakielyconsulting@gmail.com. Join my fitness classes and on demand video memebership here https://www.lisakiely.com/fitness